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Return Policy

Our Love It Promise ❤️

 At LaLa Confetti, we are a small independent shop specializing in bringing you specialty custom gifts print on demand products. Most orders are custom made so that we can help minimize waste. Plus, our tag line is Make it Special!

The top priority is to provide you with the highest quality product, as quickly as possible. To do this, we partner with other small businesses around the country who specialize in different print methods to bring you a wide selection of product choices.

No matter what you order, or who prints it, we promise that you will love it.

If we’ve made a mistake, it is not what you expected, or your order arrives damaged, please do not hesitate to Contact us within 30 days of delivery for assistance. 

Return Details: 

  • Items must be in the original packaging, unwashed, unworn, in their original condition and with the tags (if applicable) still attached. 
  • You'll receive your refund (to your original payment method) within 2-3 business days of us receiving your return.
  • Shipping fees are not refundable.
  • All packages must be received back in the shop within 45 days from the order date. 
How to Start a Return: 
Contact Us within 30 days of receipt to let us know your item (non-personalized only) didn't work out. If you can include your order number when reaching out, it will speed up the process.  LaLa Confetti will provide a prepaid return shipping label in cases where the mistake was ours (incorrect order or the items were damaged in shipment). For all other cases, return shipping costs are the responsibility of the customer. We do not accept forced returns. Please do not mail a package back to us without first Contacting Us